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Warehouse/Operations Manager – Chicago Only

By July 24, 2020

Join the creative and energetic Thank God It’s Natural (tgin) Operations Team, and help us further enhance our strong brand. We are a small natural hair business looking to hire a Warehouse Manager to oversee factory operations. As our Warehouse Manager you must be meticulous and extremely detailed oriented, comfortable working in a fast paced environment and capable of multitasking.


  • Oversee the Shipping Department
  • Draft and Maintain Shipping Best Practices Document
  • Review orders shipped daily from Amazon and 3dcart customer orders.
  • Create, package, and ship domestic/international wholesale orders.
  • Operate the shopping cart software to retrieve and prepare orders.
  • Schedule pickup times to ship daily orders (USPS) and wholesale orders (FedEx).
  • Respond to customer inquiries.
  • Order shipping supplies from USPS & Staples while staying within budget.
  • Verify incoming shipments from UPS & FedEx, and the like.
  • Provide services: process returns, exchanges, adjustments and payments.
  • Track and report the status of inventory, orders, and analyze data from multiple sources to effectively problem solve on behalf of customers/retailers.
  • File Claims for lost or stolen packages.
  • Respond toCRMs via 3dshopping cart.
  • Meet with representatives USPS, FedEx, UPS to negotiate lower rates.


  • Review production schedule every Monday and forecast inventory based on schedule.
  • Bottle/label/make conditioners, honey miracle, shea butter, argan oils, sample packs, etc. products on an as needed basis.
  • Oversee daily clean of the production area and office to ensure organization and order.
  • Understand the shelf life of tgin’s natural hair and skin care products.
  • Stock shelves using the FIFO method.


  • Decide which projects the Production/Shipping team should focus on and set an aggressive timeline to reach those goals.
  • Update inventory data in Google Docs on a weekly basis.
  • Identify, recommend and implement changes to improve productivity and reduce cost and scrap, monitor scrap and rework data.
  • Direct the establishment, implementation and maintenance of production standards.
  • Direct and coordinate various programs essential to manufacturing procedures (e.g., training, safety, housekeeping, cost reduction, worker involvement, security, etc.).
  • Initiate and coordinate major projects, (e.g., plant layout changes, installation of capital equipment, major repairs, etc.).
  • Develop the manufacturing plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer and company quality standards.
  • Perform miscellaneous duties and projects as assigned and required.

COMPENSATION: Full-time salary negotiable based on experience.

Please email resume and cover letter to

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